Feedback Sandwich - The “feedback sandwich” technique is a very useful way of providing information to somebody in such a way that they feel really good about any comments. This image has been taken from Benjamin's NLP Presentation Skills Diploma

NLP Glossary - A comprehensive glossary of Neuro-Linguistic Programming (NLP) terms, ordered AZ, from Accessing Cues to Well-formed outcomes.

The 4-Mat System -  Bernice McCarthy's 4-mat system places individual learning and behaviour preferences into one of four categories.This image has been taken from Benjamin's NLP Presentation Skills Diploma

NLP Chunking - In NLP, ‘chunking up’ refers to moving to more general or abstract pieces of information. While ‘chunking down’ means moving to more specific or detailed information. This image has been taken from Benjamin's NLP Presentation Skills Diploma.

Present/a"c"tion (Presentation) - It’s not always easy to look on the bright side: Zara Baker turns to the professionals - Many thanks for your contributions to the Wave section of Latest 7 magazine on the positive thinking tips - All the best, Zara - Chief Sub Editor

NLP Eye Patterns Video Clip - These are the standard eye pattern movements for most people (which in NLP jargon is termed 'normally organised'). A small amount of people, often people who are left handed, may be reverse organised, which means that all of the eye patterns are reversed. 

Slimming Tips Part 1 - Part 2 - This is all brilliant, thank you for sending this over. It would be great to include the reader offer, so thank you for that as well! - Beverley Howard, Deputy Editor

5 Tips to Motivate Your Staff - Employers often want to empower their employees, but they don’t always know quite how to go about it. Empowering employees is crucial to the survival, expansion and growth of your business.